Privacy policy
What information do we collect?
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not contain information that has been irreversibly anonymized or aggregated so that we can no longer identify you in combination with other information or in any other way.
We will only collect and use personal information that is necessary to fulfill our legal obligations and to assist in managing our business and providing the services you have requested.
We collect information from you when you register on our website, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our website, you may be asked to provide the following information: your name, email address, postal address and telephone number. However, you can also visit our website anonymously.
What do we use your data for?
We use the information you provide to us for the specific purposes for which you provide the information, as specified at the time of collection and otherwise permitted by law. The information you collect can be used in the following ways:
To personalize your experience
(your information helps us better respond to your individual needs)
To improve our website and your shopping experience
(We are constantly striving to improve our website offers based on the information and feedback we receive from you, To improve
customer service
(Your information helps us respond more effectively to your customer service and support requests.)
To process transactions, including processing your payments and delivering the requested products or services you have purchased.
To manage a competition, special offer, survey, activity or other website function.
How to Send Regular Emails
The email address you provide for order fulfillment can be used to send you important information and updates about your order, and occasionally to send you company news, updates, related product or service information, etc. receive.
How to send SMS messages regularly
The phone number you provide during customer registration and / or order processing may occasionally be used to send you important marketing and promotional information about products and services that may be of interest to you.
Legal basis for the processing of personal data
If you are located in the European Economic Area ("EEA"), our processing of your personal data is based on the following: Insofar as we obtain your consent to the processing of your personal data, such processing is justified in accordance with Article 6 (1) (a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If the processing of your personal data is necessary for the performance of a contract between you and us or for pre-contractual steps at your request, this processing is based on Article 6 (1) of the GDPR. (b). If the processing is necessary so that we can comply with a legal obligation, we will process your personal data on the basis of Article 6 Paragraph 1 of the GDPR.
Please note that if you have consented to the processing of your personal data, you can revoke your consent, for example by sending an email to support@lightsoom.com at any time , the revocation of which does not affect the legality of any previous processing on the basis Made with your consent.
Your rights
We take reasonable steps to ensure that your personal information is correct, complete and up-to-date. You have the right to access, correct or delete the personal data we have collected. You are also entitled to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format and, as far as technically feasible, the right to have your personal data passed on directly to third parties. You can lodge a complaint with the competent data protection authority regarding the processing of your personal data.
To protect the privacy and security of your personal information, we may request information from you so that we can confirm your identity and your right to access that information, and so that we can search for and provide the personal information we hold. There are instances where applicable laws or governmental requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.
You can email us at support@lightsoom.com send to exercise your rights. We will respond to your request within a reasonable period of time. We will take all reasonable steps to ensure that your personal information is accurate and up-to-date.
How do we protect your data?
You are responsible for the security of your own username and password at lightsoom. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) on multiple websites.
However, we do implement a number of security measures, including offering the use of a secure server. All confidential / credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database for payment gateway providers so that only those with special access rights to such systems can access it. This information must be treated confidentially. After a transaction, your private data (credit cards, social security numbers, financial data, etc.) are not stored on our servers.
Our servers and websites are scanned daily by Symantec's McAfee Secure, and fully audited externally to keep you safe online.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive via your web browser (if you have allowed this in your settings). In this way, the websites or service provider systems can recognize your browser and collect and store certain information.
We use cookies to help us save and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregated data about website traffic and website interaction so that we can serve you in the future Offer better website experiences and tools.
We can enter into contracts with third-party providers to improve the understanding of our website visitors. However, these service providers may only use the information collected on our behalf to assist us in directing and improving our business. For example, we use Google Analytics, a web analysis service from Google, Inc. (“Google”) to better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services to improve our website and related services. The reports reveal website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) can be transmitted to servers in Germany and saved by Google. Google can also pass this information on to third parties if this is required by law or if these third parties process the information on behalf of Google. Google will not link your IP address with other Google data.
On some pages of our website, third parties who provide applications via our website may set their own cookies in order to provide services, to track the success of their applications or to adapt applications for you. For example, if you share content through a social media share button like Facebook or Twitter, the social network that created the button will record that you did so. Due to the way cookies work, we cannot access these cookies, nor can third parties access the data in the cookies we use.
If you want, you can have your computer warn you every time a cookie is being sent, or you can disable all cookies through your browser settings. As with most websites, some of our services may not work properly if you disable your cookies. You can still place orders by contacting customer service at support@lightsoom.com contact
Let's give information to third parties?
We do not sell, trade, or transfer your personal information to any third party. This does not apply to trusted third parties who assist us in the operation of our website, in the conduct of our business, in the execution of payments, in the delivery of purchased products or services, in the sending of information or updates or in any other service, provided that these parties do so agree to treat this information confidentially. We may also release your information if we believe the release is appropriate to comply with the law, enforce our website policies, or protect our or other rights, property rights, or safety.
How long do we keep your data?
We will retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted under tax, accounting or other applicable laws.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party websites have separate and independent privacy policies. We therefore assume no responsibility or liability for the content and activities of these linked sites. Nevertheless, we strive to protect the integrity of our website and welcome any fee.